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Plumbing

You don't have to learn how to use AI in your plumbing company. We build it into the software you already run.

You can paste a plumbing question into ChatGPT. It still won't see the voicemail, the bumped job, or the unbilled after-hours ticket. Cortex builds agents into your dispatch, CRM, and phone. They catch the follow-up nobody owns while your techs stay on the wrench.

Get your free auditSee how it works
Plumber fixing the pipes under a kitchen sink

Agents watching

  • Missed-call recovery
  • Schedule changes
  • Follow-up and reactivation

Does this sound familiar?

The stalls we hear in this trade every week.

01

Missed calls are lost revenue

Someone was on a job. The voicemail sits. The lead called the next company.

02

Booked work gets bumped in silence

The emergency took the truck. The customer finds out in the driveway.

03

After-hours invoices wait until Monday

The work got done. The invoice did not.

04

Memberships and reminders depend on memory

Water-heater age, drain history, maintenance. It lives in the tech's head.

05

The owner is still the dispatcher

Every problem rings one phone.

What agents can handle

Examples. Your list comes from the audit, not a template.

Missed-call recovery

Agents watch the phone and CRM so every missed call gets a follow-up.

  • Call gaps
  • Draft outreach
  • Booked vs abandoned

Schedule changes

Bumped jobs and customers nobody called get flagged.

  • Reschedule alerts
  • Customer notify drafts
  • Emergency vs booked

Follow-up and reactivation

Open estimates, memberships, and past customers in one list.

  • Aging quotes
  • Membership due
  • Reactivation list

Owner briefing

What broke yesterday, what is open today, what is still unbilled.

  • Unbilled work
  • Callback flags
  • Daily summary

A day with Cortex

What a day looks like with agents on

An example day. The agents work inside your phone line, CRM, field software and books. Anything that spends money or makes a promise waits for a person.

Plumbing · example company

Today · Activity log

Agents on

7:42 AM

Missed call

New customer called while the team was on a job

Caller said: water heater leaking in the garage. Agent texted back, got the address, and booked the 10:30 slot.

Done

9:15 AM

Estimate #2041 · $8,400

No reply from the customer in 3 days

Agent wrote a follow-up in your voice. It goes out when you tap approve.

Waiting for your OK

11:30 AM

Review

Job closed, customer happy

Agent sent the review request with a link to your Google profile.

Done

2:10 PM

Job #3318 · $2,480

Marked complete, but no invoice in QuickBooks

Agent flagged it to the office so it gets billed today.

Sent to your team

6:00 PM

Daily summary

Your end-of-day report

6 jobs booked, 2 estimates waiting on you, $2,480 to invoice. Sent to your phone.

Done

Example activity. Every action is logged, and you choose what agents can do without asking.

Built around the software you already use.

Examples of systems we commonly evaluate for integration. Plumbing companies run the same kind of field service tools as HVAC, plus a phone line that never stops ringing. We connect to what is already on the trucks and in the office.

Field service

ServiceTitanJobberHousecall ProFieldEdge

CRM and phone

GoHighLevelCallRailPodium

Photos and money

CompanyCamQuickBooks

Demand

Google AdsGoogle Local ServicesGoogle My BusinessMetaTikTok

Named tools are examples we see in this trade, not a certified integration list. What we can connect depends on APIs, vendor access, and the audit. We do not replace these systems.

How we set it up

Audit, design, build, test, then keep it running. Your existing software stays in place.

  1. 01
    Audit

    Understand the operation

    Software stack, repetitive paths, follow-up that depends on memory.

  2. 02
    Design

    Design the system

    Which agents, which systems, what they may do, and what requires a person.

  3. 03
    Build

    Connect and build

    Agents around those paths, connected to the tools you already use.

  4. 04
    Deploy

    Test with your team

    Permissions, approvals, testing.

  5. 05
    Manage

    Keep it reliable

    Monitoring, connectors, improvements.

Other industries we serve

Auto ServicesHVACElectrical ServicesRoofingHome ServicesPest ControlConstruction & ContractingSmart HomeWindows & DoorsCleaningConcreteDrywallExcavationFencingFlooringGarage DoorHandymanJunk & Waste RemovalLandscapingLawn CareMasonry & HardscapingPaintingPaving & SealcoatingPool ServicesPressure and SoftwashingProperty ManagementTilingTransportation & HaulingTree RemovalWaste ManagementWelding

Find out what AI could take off your plate.

Start with a free 30-minute audit. You don't need to understand AI. We'll show you what's worth building into the software you already run, and what isn't.

Get your free audit