Plumbing
Emergency work blows up the day. Booked jobs slide. After-hours invoices wait until Monday. We connect agents to dispatch, CRM, and the phone so missed calls, bumped jobs, and follow-up are watched while techs stay on the wrench.
The operating reality
A burst pipe should not erase three booked water heaters.
The stalls we hear in this trade every week.
Someone was on a job. The voicemail sits. The lead called the next company.
The emergency took the truck. The customer finds out in the driveway.
The work happened. The file did not.
Water-heater age, drain history, maintenance. It lives with the tech.
Every exception hits one phone.
Examples. Your list comes from the audit, not a template.
Agents watch the phone and CRM so a missed call gets a next step.
Bumped jobs and silent customers get flagged.
Estimates, memberships, and old customers in a queue.
What broke yesterday, what is open today, what is still unbilled.
Examples of systems we commonly evaluate for integration. Plumbing shops run the same class of field-service tools as HVAC, plus a phone system that takes a beating. We connect to what is already on the trucks and in the office.
Named tools are examples we see in this trade, not a certified integration list. What we can connect depends on APIs, vendor access, and the audit. We do not replace these systems.
Audit. Design. Build. Deploy. Manage. Your existing software stays in place.
Software stack, repetitive paths, follow-up that depends on memory.
Which agents, which systems, what they may do, and what requires a person.
Agents around those paths, connected to the tools you already use.
Permissions, approvals, testing.
Monitoring, connectors, improvements.
Start with a Free AI Operations Audit. We'll show you what is worth automating, what isn't, and what a practical first deployment could look like.