Menu

Excavation

You don't have to learn how to use AI in your excavation company. We build it into the software you already run.

You don't have to learn AI to stop losing days to locates, weather, and bids that never went out. ChatGPT is not watching the dig ticket or the idle machine. Cortex builds agents into the dispatch and books you already run.

Service technician talking with a homeowner at her front door

Agents watching

  • Locate and start watch
  • Bid and machine time
  • Tickets to cash

Does this sound familiar?

The stalls we hear in this trade every week.

01

Locates slip the start date

The ticket is open. The crew is rolling. Nobody checked overnight.

02

Bids stall after the walk

You looked at the dirt. The number sat in a truck notebook.

03

Idle time is a feeling

A machine sat. The job that could have taken it wasn't in the schedule.

04

Haul and dump tickets lag the invoice

Loads happened. Billing is still catching up from paper.

What agents can handle

Examples. Your list comes from the audit, not a template.

Locate and start watch

Agents flag tickets and weather that will burn a start.

  • Locate status
  • Weather slips
  • Customer updates

Bid and machine time

Site walks become numbers, and idle time shows up.

  • Stale bids
  • Utilization flags
  • Next-job queue

Tickets to cash

Haul, dump, and extras land on the invoice.

  • Missing tickets
  • Unbilled loads
  • Aging A/R

A day with Cortex

What a day looks like with agents on

An example day. The agents work inside your phone line, CRM, field software and books. Anything that spends money or makes a promise waits for a person.

Excavation · example company

Today · Activity log

Agents on

7:42 AM

Missed call

New customer called while the team was on a job

Caller said: wants someone out this week for a quote. Agent texted back, got the address, and booked the 10:30 slot.

Done

9:15 AM

Estimate #2041 · $8,400

No reply from the customer in 3 days

Agent wrote a follow-up in your voice. It goes out when you tap approve.

Waiting for your OK

11:30 AM

Review

Job closed, customer happy

Agent sent the review request with a link to your Google profile.

Done

2:10 PM

Job #3318 · $2,480

Marked complete, but no invoice in QuickBooks

Agent flagged it to the office so it gets billed today.

Sent to your team

6:00 PM

Daily summary

Your end-of-day report

6 jobs booked, 2 estimates waiting on you, $2,480 to invoice. Sent to your phone.

Done

Example activity. Every action is logged, and you choose what agents can do without asking.

Built around the software you already use.

Examples of systems we commonly evaluate for integration. Excavation shops run a mix of dispatch, QuickBooks, and a simple CRM. We build around that, including locate and ticket tracking.

Dispatch and jobs

ServiceTitanJobberHCSSCompanyCam

Money and demand

QuickBooksGoHighLevelGoogle AdsGoogle My Business

Named tools are examples we see in this trade, not a certified integration list. What we can connect depends on APIs, vendor access, and the audit. We do not replace these systems.

How we set it up

Audit, design, build, test, then keep it running. Your existing software stays in place.

  1. 01
    Audit

    Understand the operation

    Software stack, repetitive paths, follow-up that depends on memory.

  2. 02
    Design

    Design the system

    Which agents, which systems, what they may do, and what requires a person.

  3. 03
    Build

    Connect and build

    Agents around those paths, connected to the tools you already use.

  4. 04
    Deploy

    Test with your team

    Permissions, approvals, testing.

  5. 05
    Manage

    Keep it reliable

    Monitoring, connectors, improvements.

Other industries we serve

Find out what AI could take off your plate.

Start with a free 30-minute audit. You don't need to understand AI. We'll show you what's worth building into the software you already run, and what isn't.