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You don't have to learn how to use AI in your auto shop. We build it into the software you already run.

Most shop owners have tried ChatGPT. It's a tab you open. It doesn't watch aging ROs, declined work, or missed calls unless you paste them in. Cortex builds AI agents into the shop software you already run. They watch that work, draft the follow-up, and flag what needs you. You never have to become an AI person.

Get your free auditSee how it works
Auto technician inspecting a car on a lift

Agents watching

  • RO watch
  • Declined-work follow-up
  • Shop briefing

Does this sound familiar?

The stalls we hear in this trade every week.

01

Open ROs go quiet

The customer is waiting. The advisor is on the drive. Nobody is watching aging tickets unless someone thinks to look.

02

Declined work dies in the ticket

The recommendation was logged. The follow-up was not. That revenue leaves with the car.

03

The owner report is a Sunday job

Hours, comebacks, A/R, ads. Someone builds it by hand from three logins.

04

Nobody tracks comebacks

They get handled as a favor and never show up as a pattern.

05

Ads run with nobody watching

Google Ads runs. Nobody checks it against the actual cars that booked.

What agents can handle

Examples. Your list comes from the audit, not a template.

RO watch

Agents watch open repair orders and flag stalled jobs, missing approvals, and customers waiting too long.

  • Aging RO alerts
  • Approval gaps
  • Customer-update reminders

Declined-work follow-up

Every declined recommendation gets a follow-up, not a sticky note.

  • Declined-line queue
  • Draft follow-up
  • Advisor review

Shop briefing

A daily owner summary from the systems you already run.

  • Hours and load
  • Comeback flags
  • Exception list

Ads and leads

Ads, reviews, and leads checked against what the shop actually booked.

  • Spend vs booked
  • Review alerts
  • Lead gaps

A day with Cortex

What a day looks like with agents on

An example day. The agents work inside your phone line, CRM, field software and books. Anything that spends money or makes a promise waits for a person.

Auto Services · example company

Today · Activity log

Agents on

7:42 AM

Missed call

New customer called while the team was on a job

Caller said: check engine light on, wants it looked at today. Agent texted back, got the address, and booked the 10:30 slot.

Done

9:15 AM

Estimate #2041 · $8,400

No reply from the customer in 3 days

Agent wrote a follow-up in your voice. It goes out when you tap approve.

Waiting for your OK

11:30 AM

Review

Job closed, customer happy

Agent sent the review request with a link to your Google profile.

Done

2:10 PM

Job #3318 · $2,480

Marked complete, but no invoice in QuickBooks

Agent flagged it to the office so it gets billed today.

Sent to your team

6:00 PM

Daily summary

Your end-of-day report

6 jobs booked, 2 estimates waiting on you, $2,480 to invoice. Sent to your phone.

Done

Example activity. Every action is logged, and you choose what agents can do without asking.

Built around the software you already use.

Examples of systems we commonly evaluate for integration. Independent shops usually run a shop-management system plus a CRM, ads, reviews, and QuickBooks. Dealers and collision shops add their own. We connect agents to the software you already have.

Shop management

TekmetricShopmonkeyAutoLeapMitchell 1Shop-Ware

Dealer and collision

CCC ONECDKReynolds

CRM and reputation

GoHighLevelPodiumBirdeye

Demand and money

Google AdsGoogle My BusinessMetaTikTokCallRailQuickBooks

Named tools are examples we see in this trade, not a certified integration list. What we can connect depends on APIs, vendor access, and the audit. We do not replace these systems.

How we set it up

Audit, design, build, test, then keep it running. Your existing software stays in place.

  1. 01
    Audit

    Understand the operation

    Software stack, repetitive paths, follow-up that depends on memory.

  2. 02
    Design

    Design the system

    Which agents, which systems, what they may do, and what requires a person.

  3. 03
    Build

    Connect and build

    Agents around those paths, connected to the tools you already use.

  4. 04
    Deploy

    Test with your team

    Permissions, approvals, testing.

  5. 05
    Manage

    Keep it reliable

    Monitoring, connectors, improvements.

Other industries we serve

HVACPlumbingElectrical ServicesRoofingHome ServicesPest ControlConstruction & ContractingSmart HomeWindows & DoorsCleaningConcreteDrywallExcavationFencingFlooringGarage DoorHandymanJunk & Waste RemovalLandscapingLawn CareMasonry & HardscapingPaintingPaving & SealcoatingPool ServicesPressure and SoftwashingProperty ManagementTilingTransportation & HaulingTree RemovalWaste ManagementWelding

Find out what AI could take off your plate.

Start with a free 30-minute audit. You don't need to understand AI. We'll show you what's worth building into the software you already run, and what isn't.

Get your free audit