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Automotive Service

The shop software already knows.
Your people still chase it.

Your shop-management software already knows which ROs are aging, which work was declined, which customers haven't received an update, and how the day is loading up. The problem is that someone still has to remember to look. Cortex connects AI agents to your existing shop systems so they can continuously watch those workflows, prepare the next action, and alert your team when human judgment is needed.

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The operating reality

If the writer is out, the follow-up is out.

Does this sound familiar?

The stalls we hear in this trade every week.

Open ROs go quiet

The customer is waiting. The advisor is on the drive. Nobody is watching aging tickets unless someone thinks to look.

Declined work dies in the ticket

The recommendation was logged. The follow-up was not. That revenue leaves with the car.

The owner report is a Sunday job

Hours, comebacks, A/R, ads. Someone builds it by hand from three logins.

Comebacks are a feeling

They get handled as a favor and never show up as a pattern.

Ads spend without an operator

Google Ads runs. Nobody checks it against the actual cars that booked.

What agents can watch

Examples. Your list comes from the audit, not a template.

RO watch

Agents monitor open repair orders and flag stalls, missing approvals, and customers waiting too long.

  • Aging RO alerts
  • Approval gaps
  • Customer-update reminders

Declined-work follow-up

Logged recommendations get a next action, not a sticky note.

  • Declined-line queue
  • Draft follow-up
  • Advisor review

Shop briefing

A daily owner summary from the systems you already run.

  • Hours and load
  • Comeback flags
  • Exception list

Demand watch

Ads, reviews, and lead flow checked against what the shop actually booked.

  • Spend vs booked
  • Review alerts
  • Lead gaps

Built to work with the software your industry already uses.

Examples of systems we commonly evaluate for integration. Independent shops usually run a shop-management system plus a CRM, ads, reviews, and QuickBooks. Dealers and collision add their own. We connect agents to the stack you already have.

Shop management

TekmetricShopmonkeyAutoLeapMitchell 1Shop-Ware

Dealer and collision

CCC ONECDKReynolds

CRM and reputation

GoHighLevelPodiumBirdeye

Demand and money

Google AdsGoogle My BusinessMetaTikTokCallRailQuickBooks

Named tools are examples we see in this trade, not a certified integration list. What we can connect depends on APIs, vendor access, and the audit. We do not replace these systems.

How we install it

Audit. Design. Build. Deploy. Manage. Your existing software stays in place.

01 / AUDIT

Understand the operation

Software stack, repetitive paths, follow-up that depends on memory.

02 / DESIGN

Design the system

Which agents, which systems, what they may do, and what requires a person.

03 / BUILD

Connect and build

Agents around those paths, connected to the tools you already use.

04 / DEPLOY

Test with your team

Permissions, approvals, testing.

05 / MANAGE

Keep it reliable

Monitoring, connectors, improvements.

Other industries we serve

HVACPlumbingElectricalRoofingHome ServicesPest ControlContractingSmart HomeWindows & Doors

Find the highest-value work AI can take off your team.

Start with a Free AI Operations Audit. We'll show you what is worth automating, what isn't, and what a practical first deployment could look like.

Get Your Free AI Operations Audit