Flooring
You don't have to learn AI to keep measure, order, and install on the same job. ChatGPT cannot see the mill date or the remnant roll that never got sold. Cortex builds agents into the CRM and ordering tools you already run.
Agents watching
The stalls we hear in this trade every week.
Sold on Saturday. Ordered never, or ordered wrong.
The mill slipped. The install calendar didn't.
A dye lot, a missing transition, a truck that missed you.
A squeak, a bad plank, a balance nobody asked for.
Examples. Your list comes from the audit, not a template.
Agents catch sold jobs that never hit the mill.
ETA changes move the install and the customer update.
Punch, remnants, and finals.
A day with Cortex
An example day. The agents work inside your phone line, CRM, field software and books. Anything that spends money or makes a promise waits for a person.
Flooring · example company
Today · Activity log
7:42 AM
Missed call
New customer called while the team was on a job
Caller said: wants someone out this week for a quote. Agent texted back, got the address, and booked the 10:30 slot.
9:15 AM
Estimate #2041 · $8,400
No reply from the customer in 3 days
Agent wrote a follow-up in your voice. It goes out when you tap approve.
11:30 AM
Review
Job closed, customer happy
Agent sent the review request with a link to your Google profile.
2:10 PM
Job #3318 · $2,480
Marked complete, but no invoice in QuickBooks
Agent flagged it to the office so it gets billed today.
6:00 PM
Daily summary
Your end-of-day report
6 jobs booked, 2 estimates waiting on you, $2,480 to invoice. Sent to your phone.
Example activity. Every action is logged, and you choose what agents can do without asking.
Examples of systems we commonly evaluate for integration. Flooring retailers and installers mix MeasureSquare or RFMS with a CRM, mill portals, and QuickBooks. Agents watch the gaps between them.
Named tools are examples we see in this trade, not a certified integration list. What we can connect depends on APIs, vendor access, and the audit. We do not replace these systems.
Audit, design, build, test, then keep it running. Your existing software stays in place.
Software stack, repetitive paths, follow-up that depends on memory.
Which agents, which systems, what they may do, and what requires a person.
Agents around those paths, connected to the tools you already use.
Permissions, approvals, testing.
Monitoring, connectors, improvements.
Start with a free 30-minute audit. You don't need to understand AI. We'll show you what's worth building into the software you already run, and what isn't.