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Property Management

You don't have to learn how to use AI in your property management company. We build it into the software you already run.

You don't have to learn AI to keep owners, tenants, and vendors in one operation. ChatGPT is not in AppFolio or the work order that aged four days. Cortex builds agents into the property management software you already run, so the follow-up nobody owns gets handled.

Service technician talking with a homeowner at her front door

Agents watching

  • Work order watch
  • Owner communication
  • Leasing follow-up

Does this sound familiar?

The stalls we hear in this trade every week.

01

Work orders age in the portal

A leak sat. The tenant followed up twice. The vendor still isn't assigned.

02

Owner reporting is a monthly scramble

Numbers live in the software. The email still gets built by hand.

03

Leasing follow-up dies after the showing

Applications, pets, a second showing. Follow-up is whoever is in the office.

04

Vendors and invoices don't match

The work is done. The bill, the owner charge, and the file disagree.

What agents can handle

Examples. Your list comes from the audit, not a template.

Work order watch

Aging tickets, missing vendors, and tenant updates.

  • Age flags
  • Vendor chase
  • Tenant drafts

Owner communication

Recaps and exceptions without a copy-paste night.

  • Monthly drafts
  • Exception lists
  • Cap-ex flags

Leasing follow-up

Showings and applications get a next step.

  • Showing follow-up
  • Application gaps
  • Vacancy alerts

A day with Cortex

What a day looks like with agents on

An example day. The agents work inside your phone line, CRM, field software and books. Anything that spends money or makes a promise waits for a person.

Property Management · example company

Today · Activity log

Agents on

7:42 AM

Missed call

New customer called while the team was on a job

Caller said: wants someone out this week for a quote. Agent texted back, got the address, and booked the 10:30 slot.

Done

9:15 AM

Estimate #2041 · $8,400

No reply from the customer in 3 days

Agent wrote a follow-up in your voice. It goes out when you tap approve.

Waiting for your OK

11:30 AM

Review

Job closed, customer happy

Agent sent the review request with a link to your Google profile.

Done

2:10 PM

Job #3318 · $2,480

Marked complete, but no invoice in QuickBooks

Agent flagged it to the office so it gets billed today.

Sent to your team

6:00 PM

Daily summary

Your end-of-day report

6 jobs booked, 2 estimates waiting on you, $2,480 to invoice. Sent to your phone.

Done

Example activity. Every action is logged, and you choose what agents can do without asking.

Built around the software you already use.

Examples of systems we commonly evaluate for integration. Property managers live in AppFolio, Buildium, or RentManager. Agents watch work orders, owners, and leasing inside those systems.

PM software

AppFolioBuildiumRentManagerPropertyware

Maintenance and money

QuickBooksCompanyCamGoHighLevel

Named tools are examples we see in this trade, not a certified integration list. What we can connect depends on APIs, vendor access, and the audit. We do not replace these systems.

How we set it up

Audit, design, build, test, then keep it running. Your existing software stays in place.

  1. 01
    Audit

    Understand the operation

    Software stack, repetitive paths, follow-up that depends on memory.

  2. 02
    Design

    Design the system

    Which agents, which systems, what they may do, and what requires a person.

  3. 03
    Build

    Connect and build

    Agents around those paths, connected to the tools you already use.

  4. 04
    Deploy

    Test with your team

    Permissions, approvals, testing.

  5. 05
    Manage

    Keep it reliable

    Monitoring, connectors, improvements.

Other industries we serve

Find out what AI could take off your plate.

Start with a free 30-minute audit. You don't need to understand AI. We'll show you what's worth building into the software you already run, and what isn't.