Done in ops · missing in books
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Completed in the bay, still not an invoice.
Glass, a Friday dump, an extra coat, after-hours repair. Your job software says done. QuickBooks never saw it. Cash sits in the job file until Monday, or never.
Agents find completed jobs with no invoice, flag extras that missed the ticket, and draft the invoice note. A person still sends it. QuickBooks stays the books. We do not build a fake ledger.
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