Get paid

The job is done. The balance is 34 days old. Nobody has a list that is current.

A/R is a person with a spreadsheet and a stomach for awkward texts. QuickBooks already ages the invoices. What is missing is the next ask, tied to the job, not a generic past-due letter from 2014.

Agents age open invoices, draft the reminder, and escalate the stuck ones to a person. You approve tone and when it may send.

QuickBooks

Jobber

ServiceTitan

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Agent watching

Open invoices

2081Oak Street34 days

2094Millers12 days

Reminder drafting

Polite, specific, from the invoice

'Invoice 2081 for the Oak Street drain, 34 days' is a different text than 'your account is past due.'

Ugly collections stay human

Liens, lawyers, a customer in a fight. The agent should shut up and hand it over.

Aging is already in QuickBooks

What is missing is the next reminder, on time, tied to the job. Not a spreadsheet someone rebuilds when A/R feels bad.

You approve the tone. QuickBooks tracks what is owed.

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