A 90-minute job becomes three hours. The next customer is already waiting.

Dispatch is a person with a phone. Problems live in a group chat. Nobody confirms tomorrow's jobs tonight. ServiceTitan and Jobber already have the calendar. Nobody is watching for unconfirmed stops, overbooked days, and thin days.

The agent sees the risk, drafts the update or the fill, and keeps the job file accurate about what actually happened. A dispatcher still runs the day.