

Aging estimates
Follow-up drafted from EST-208. Advisor still sends.
Win work
The estimate went out. Follow-up is whatever the estimator remembers at night. Tekmetric, ServiceTitan, and JobNimbus all track aging quotes. None of them has a person whose only job is the follow-up.
An agent tracks how old each quote is, drafts the next message from the actual estimate, and marks it won, lost, or still open. Discounts stay with a person. The follow-up list does not.
Tekmetric
ServiceTitan
JobNimbus

Aging estimates
Follow-up drafted from EST-208. Advisor still sends.
The follow-up should mention the water heater, the date, the number they already have. That only works if the agent can read the file.
A quote that dies without a reason makes the next bid worse. Logging why is part of the follow-up too.
Tekmetric, ServiceTitan, and JobNimbus already track aging quotes. None of them has a person whose only job is the follow-up. That is what the agent owns.
Your estimator still sends it until you trust it.
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